Australian healthcare AI firm Heidi said it will invest up to $8 million over the next three years to build a regional hub in Singapore, following its recent $65 million Series B funding.
The Singapore office will serve as Heidi’s regional headquarters, with the firm planning to hire 10–12 staff initially across sales, implementation, and clinical partnerships, and to expand headcount further as customer demand grows.
Founded in 2019, Heidi helps clinicians handle documentation, form-filling, and task management. It is used in emergency departments, GP clinics, and specialist practices, supporting over 2 million consultations each week in 110 languages across 116 countries.
Heidi’s push into Singapore comes as the country wrestles with an ageing population and a tight supply of medical staff. By 2030, one in four residents is expected to be 65 or older, with roughly one doctor for every 343 people, adding pressure on clinics and hospitals as demand for care rises.
“For Heidi, Singapore represents more than a market entry; it’s a launchpad for the next phase of healthcare innovation and growth across Southeast Asia,” said Dr Thomas Kelly, CEO and co-founder of Heidi.
Heidi’s Singapore launch follows its recent expansion into Hong Kong. Globally, its AI tools process more than 2 million patient consultations a week in 110 languages across 116 countries.
In October, Heidi closed a $65-million Series B funding round, led by Point72 Private Investments. The round, which valued the firm at $465 million, also saw participation from existing investors Blackbird, Headline, and Local Globe.
The fundraising comes just months after Heidi secured $16.6 million in a Series A follow-on round anchored by venture capital firm Headline. The March round was joined by LocalGlobe, Anthology, and existing investors Blackbird, HESTA, Possible Ventures, and Archangel Ventures.
Heidi Health has recently added two senior leaders to its team: Paul Williamson as chief revenue officer and Dr. Simon Kos as chief medical officer. Williamson, who previously held key roles at Salesforce, Plaid and Visa, will focus on growth, commercial strategy and partnerships. Kos, a former global CMO at Microsoft and a practicing doctor, will guide Heidi’s clinical strategy and industry engagement.
