Indonesia’s GoTo Group announced on Wednesday that it narrowed its net losses further in the third quarter of 2025, largely owing to strong revenues across both its fintech and on-demand service segments.
Loss for the period stood at 255 billion rupiah ($15 million) in July-September this year. This is 85% lower than the net losses of 1.69 trillion rupiah clocked in the same three-month period in 2024.
GoTo’s topline grew 21% during the period, from 3.9 trillion rupiah in the third quarter of 2024 to 4.7 trillion rupiah in 2025.
Its on-demand services, which comprise both mobility and delivery services, continued to be the main cash driver of the company, growing 10.5% to 3.2 trillion rupiah in revenues during the quarter. The firm’s fintech division saw its revenue grow 55.3% to 1.5 trillion rupiah during the period.
With improved revenue metrics, GoTo posted an adjusted pre-tax profit for the first time, amounting to 62 billion rupiah. The group’s adjusted EBITDA rose 239% year-on-year to 516 billion rupiah, marking its fourth consecutive quarter of positive EBITDA.
“GoTo Group continues to deliver growth while improving profitability as we advance toward our vision of becoming a world class technology platform used by all Indonesians,” Patrick Walujo, GoTo Group CEO, said, adding that the strong Q3 performance pushed them to adjust their full-year earnings guidance upward.
From an earlier expected EBITDA of 1.4 t-1.6 trillion rupiah, GoTo now expects the firm to hit a full-year EBITDA of 1.8 trillion to 1.9 trillion rupiah. This, Walujo said, underscores the confidence they have in their ability to deliver sustainable growth and long-term value for all stakeholders.
GoTo’s fintech arm, led by its digital wallet GoPay, booked a record adjusted EBITDA of 136 billion rupiah, swinging from a 65-billion-rupiah loss a year earlier, driven by stronger lending activity and a 76% jump in consumer loans outstanding to 7.6 trillion rupiah. The company also crossed 500 million transactions in a single month for the first time in September, as monthly transacting users rose 29% year-on-year to 24.2 million.
Its on-demand segment posted an adjusted EBITDA of 336 billion rupiah, up 115% from a year earlier and marking a fifth straight quarter of gains.
Broken down, GoTo’s mobility segment recorded a modest 1% year-on-year increase in gross transaction value (GTV) to 6.3 trillion rupiah, as operational performance continued to improve. Net revenue grew 11% to 796 billion rupiah, while adjusted EBITDA rose 3% to 190 billion rupiah.
In the Delivery segment, GTV increased 4% to 10.5 trillion rupiah, while net revenue rose 10% year-on-year to 2.4 trillion rupiah. Adjusted EBITDA surged 1,354% to 189 billion rupiah, reflecting improved efficiency and higher merchant engagement.
As of September 30, GoTo held 18 trillion rupiah in cash and equivalents.
The company also ramped up its AI adoption, training a new large language model designed to boost efficiency using fewer GPUs. AI tools have helped lift customer satisfaction by 6% and improved repayment rates in collections operations.
Last month, GoTo secured a 4.65 trillion rupiah in a four-year term loan facility arranged by Bank DBS Indonesia and UOB to refinance debt and fund growth initiatives.
