GoTo's losses narrow sharply in 2025, beats EBITDA guidance

GoTo's losses narrow sharply in 2025, beats EBITDA guidance

Photo credit from GoTo

Indonesian tech giant GoTo Group reported a sharp improvement in profitability in 2025, inching closer to breakeven and posting a record adjusted EBITDA that exceeded its guidance for the year.

The group recorded a net loss of 505 billion rupiah (around $30 million) in Q4 2025, 45% lower than the 926 billion rupiah ($54.8 million) reported in the same period last year.

For the full year, losses narrowed 73% to 1.5 trillion rupiah ($88.8 million) from 5.4 trillion rupiah ($319.7 million) in 2024, as the company continued to improve operating efficiency and expand revenue.

GoTo’s revenue rose 19% year-on-year to 5 trillion rupiah ($296 million) in the fourth quarter and 24% to 18.3 trillion rupiah ($1.08 billion) for the full year. The number of annual transacting users (ATU) also grew 24% to 66 million.

Source: GoTo Q4 2025 Earnings Report; all figures in trillion rupiah

Adjusted EBITDA reached a record 672 billion rupiah in Q4 2025, up 106% year-on-year from 326 billion rupiah, driven by stronger revenue and improved operating leverage.

For the full year, adjusted EBITDA reached 2 trillion rupiah, surpassing its previous guidance of 1.8–1.9 trillion rupiah.

“We delivered strong performance in the fourth quarter and throughout 2025, with core GTV increasing 49% year on year and adjusted EBITDA reaching 2 trillion rupiah, exceeding our guidance,” GoTo CEO Hans Patuwo said in a statement.

The improvement in profitability was supported by stronger operating leverage and disciplined cost management, according to the company.

“Our performance reflects continued success in driving top-line growth while improving profitability. We again recorded a record adjusted group EBITDA, supported by stronger net revenue, disciplined cost management and positive operating leverage,” said chief financial officer Simon Ho.

GoTo’s financial technology unit continued to be a key profit driver, posting adjusted EBITDA of 226 billion rupiah in the fourth quarter and 497 billion rupiah for the full year. Fintech net revenue rose 45% year-on-year in Q4, while core GTV grew 62%, driven by stronger adoption of consumer payments and lending products. For the full year, fintech revenue climbed 62% to 5.8 trillion rupiah, while GTV reached 659.6 trillion rupiah.

Consumer lending also expanded rapidly, with total outstanding consumer loans reaching about 8.8 trillion rupiah, up 68% year-on-year, highlighting the company’s push to scale credit services within its ecosystem.

Source: GoTo Q4 2025 Earnings Report; all figures in trillion rupiah

Meanwhile, the on-demand services (ODS) segment reported adjusted EBITDA of 415 billion rupiah in the fourth quarter and 1.4 trillion rupiah for the full year, more than doubling from the previous year.

ODS revenue rose 10% in the fourth quarter to 3.4 trillion rupiah and 16% to 12.6 trillion rupiah for the full year, supported by higher advertising revenue, improved product mix, and disciplined incentive spending.

Within the segment, the delivery business saw particularly strong profit growth, with EBITDA jumping more than 120% year-on-year in Q4, while mobility also delivered steady gains as ride-hailing demand remained resilient.

Source: GoTo Q4 2025 Earnings Report; all figures in trillion rupiah

The company also generated positive adjusted free cash flow of 748 billion rupiah in the fourth quarter and 966 billion rupiah for the full year, indicating improving business fundamentals and capital efficiency.

Looking ahead, GoTo expects profitability to continue improving. The company guided for adjusted EBITDA of between 3.2 trillion rupiah and 3.4 trillion rupiah in 2026.

“As momentum continues, we have set our adjusted EBITDA guidance for 2026 at 3.2 trillion rupiah to 3.4 trillion rupiah,” Patuwo said, adding that profit growth is expected across both the financial technology and on-demand services segments.

Edited by: Pramod Mathew

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